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Cookie Policy

Last updated: January 08, 2025

1. Introduction

This Cookie Policy explains how InChicerva English Learning ("InChicerva," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at inchicerva.com or use our online services.

This policy should be read alongside our Privacy Policy and Terms of Service to understand how we collect, use, and protect your information.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They contain information about your browsing activity and preferences, helping websites remember information about your visit.

2.1 Types of Cookies

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Remain on your device until they expire or are manually deleted
  • First-party Cookies: Set directly by our website
  • Third-party Cookies: Set by external services we use on our website

3. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website and improve our services:

3.1 Essential Cookies (Necessary)

These cookies are strictly necessary for our website to function properly. You cannot opt out of these cookies without affecting the functionality of our site.

Purpose:

  • Enable basic website functions like page navigation and secure area access
  • Remember your cookie preferences
  • Maintain session security
  • Ensure website stability and security

Duration: Session cookies (deleted when you close your browser)

3.2 Analytics Cookies (Performance)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Purpose:

  • Count the number of visitors and see how they move around our website
  • Identify which pages are most and least popular
  • Understand user behavior and improve website performance
  • Monitor website errors and loading times

Third-party Services: Google Analytics

Duration: Up to 26 months

3.3 Functional Cookies (Preferences)

These cookies enable enhanced functionality and personalization features.

Purpose:

  • Remember your preferences and settings
  • Personalize content based on your interests
  • Remember language and region settings
  • Provide enhanced features like chat functions

Duration: Up to 12 months

3.4 Marketing Cookies (Targeting)

These cookies are used to deliver relevant advertisements and track advertising campaign effectiveness.

Purpose:

  • Show you relevant advertisements based on your interests
  • Limit the number of times you see an advertisement
  • Measure advertising campaign effectiveness
  • Track conversions from advertisements

Third-party Services: Google Ads, Facebook Pixel

Duration: Up to 12 months

4. Specific Cookies We Use

4.1 Essential Cookies

Cookie Name Purpose Duration
inchicerva_session Maintains your session while browsing Session
cookie_consent Remembers your cookie preferences 12 months
csrf_token Security token to prevent cross-site attacks Session

4.2 Analytics Cookies

Cookie Name Provider Purpose Duration
_ga Google Analytics Distinguishes unique users 2 years
_ga_[ID] Google Analytics Persists session state 2 years
_gid Google Analytics Distinguishes unique users 24 hours

4.3 Marketing Cookies

Cookie Name Provider Purpose Duration
_fbp Facebook Tracks conversions and retargeting 3 months
_gcl_au Google Ads Conversion tracking 3 months

5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept All: Consent to all cookie categories
  • Necessary Only: Only accept essential cookies
  • Customize: Choose specific cookie categories

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.2 Browser Settings

You can also control cookies through your browser settings:

Google Chrome

  1. Click the three dots menu → Settings
  2. Go to Privacy and Security → Cookies and other site data
  3. Choose your preferred cookie settings

Mozilla Firefox

  1. Click the menu button → Settings
  2. Go to Privacy & Security
  3. Under Cookies and Site Data, adjust your settings

Safari

  1. Go to Safari → Preferences
  2. Click Privacy tab
  3. Choose your cookie and tracking settings

Microsoft Edge

  1. Click the three dots menu → Settings
  2. Go to Cookies and site permissions
  3. Manage cookies and site data

5.3 Third-Party Opt-Outs

You can opt out of specific third-party tracking:

  • Google Analytics: Google Analytics Opt-out Browser Add-on
  • Google Ads: Google Ad Settings
  • Facebook: Facebook Ad Preferences

6. Impact of Disabling Cookies

Blocking or deleting cookies may affect your experience on our website:

6.1 Essential Cookies

Disabling essential cookies may result in:

  • Inability to access certain parts of the website
  • Loss of login sessions
  • Security vulnerabilities
  • Reduced website functionality

6.2 Non-Essential Cookies

Disabling these cookies may result in:

  • Less personalized user experience
  • Repetitive cookie consent requests
  • Less relevant advertisements
  • Inability to track website improvements

7. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

7.1 Web Beacons (Pixels)

Small transparent images used to:

  • Track email open rates
  • Monitor website usage
  • Measure advertisement effectiveness

7.2 Local Storage

Browser storage used to:

  • Store user preferences
  • Cache website data for faster loading
  • Maintain session information

7.3 Server Logs

Automatically collected information including:

  • IP addresses
  • Browser types
  • Access times
  • Requested pages

8. Mobile App Tracking

If we develop mobile applications in the future, they may use similar tracking technologies:

  • Device identifiers
  • App usage analytics
  • Push notification tokens
  • Location data (with permission)

9. Data Security

We implement appropriate security measures to protect cookie data:

  • Secure transmission protocols (HTTPS)
  • Regular security assessments
  • Access controls and encryption
  • Compliance with data protection standards

10. International Data Transfers

Some of our third-party service providers may be located outside Australia. When cookies are transferred internationally, we ensure appropriate safeguards are in place to protect your data.

11. Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect information from children through cookies. If you believe we have inadvertently collected such information, please contact us immediately.

12. Updates to This Policy

We may update this Cookie Policy periodically to reflect:

  • Changes in our cookie usage
  • New legal requirements
  • Technological developments
  • Business changes

We will notify you of significant changes through our website or email.

13. Your Rights

Depending on your location, you may have rights regarding cookies and tracking:

  • Right to be informed about cookie usage
  • Right to consent to non-essential cookies
  • Right to withdraw consent
  • Right to access data collected through cookies
  • Right to deletion of cookie data

14. Contact Us

If you have questions about our Cookie Policy or want to exercise your rights:

InChicerva English Learning

Address: Suite 036 71 Gutkowski Vale, West Fritz, VIC 2666, Australia

Phone: +61 433 209 114

Email: [email protected]

Data Protection Officer: [email protected]

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM AEST

15. Regulatory Information

This Cookie Policy complies with:

  • Australian Privacy Act 1988
  • European Union General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable data protection laws

Manage Your Cookie Preferences

You can update your cookie preferences at any time:

This Cookie Policy is effective as of January 08, 2025.

EN InChicerva

Empowering international students and professionals to master English in Australia through innovative teaching methods and personalized support.

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Contact Info

Suite 036 71 Gutkowski Vale
West Fritz, VIC 2666

+61 433 209 114

[email protected]

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